The list below contains my view on the key influencers, practitioners and personalities from the ITSM industry ranked by Klout (a measure of online influence).
Note: This is my personal selection of English-speaking ITSM folks with the most influence. It is not based on IQ or ITIL beard length.
Why generate a list? In my opinion – there is no better way to enhance your ITSM education and question your thinking than by listening and engaging with these folks (perhaps with the exception of the Doughnut at 19).
ITSM INFLUENCE TOP 25
See previous updates and guidelines here.
25 ITSM Professionals from 8 Countries (3 Aussies, 1 Fin, 1 Frenchman, 1 Mexican, 1 Dutch Man, 3 Kiwis, 5 Brits and ten Yanks)
If you think someone else should be on this list please contact me.