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Ros_Satar

Swit Swoo! Ros Satar looking glam at Edgasbaston Cricket Stadium in Birmingham for the SDI awards dinner.

We have the following technology reviews scheduled for publication before the end of 2013 on The ITSM Review:

Service Catalogue

Knowledge Management

Integrations

  • Tools and technology that facilitate ITSM processes – By Ros Satar
  • Invites being sent now, contact us to participate

Managed Service Providers

  • By Barclay Rae
  • Scheduled for later in 2013

Change, Config and Release

  • by Ros Satar, pencilled in for early 2014
  • If you have any questions or suggestions about who should participate in these reviews please give us a shout.

Futures

We’re currently planning our review calendar for 2014 and very open to your suggestions. Current ideas include Game mechanics on the service desk, Pure play SaaS ITSM, use of ITSM tech for non-IT, Social IT & codeless ITSM.

Don’t be shy, let us know what you want to see! 🙂

Thanks, Martin

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