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Podcast Episode 5: SDI Winners "Less about IT and more about Service"

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Thanks to our friends at SysAid for sponsoring this podcast.

Thanks to our friends at SysAid for sponsoring this podcast.

Episode 5 of the ITSM Review podcast hosted by Barclay Rae and Rebecca Beach.

Guests:

Agenda

This podcast was recorded live at the SDI Annual Conference. See more details and all the winners here

The three winners discuss the SDI awards and SDI certification process, the business benefits of exceptional service, Forrest Gump (see video below) and the evolution of Service Management careers.

“It is less about IT and more about the service” Kirsty Watson, O2

“There is no operations and the business – you ARE the business” Sarah Lahav, SysAid

“High Five! You Rock!” Rebecca Beach

Thanks to our friends at SysAid for sponsoring this podcast.

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Podcast Episode 5

CoSocius Winning Video

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