News, Reviews and Resources for ITSM Professionals.

Podcast Episode 9 – SLM & the Currency of Business

Home » Featured, Podcast » Podcast Episode 9 – SLM & the Currency of Business

In Episode 9 of the podcast, SLM and the Currency of Business, Barclay Rae and myself discuss Service Level Management with Clive Davey, IT Service Level Manager at a leading financial institution in the UK.

Topics include:

  • Business currency
  • Cost versus value
  • Collaboration
  • Real business risk and impact
  • ‘We the business’

View all our podcasts on SoundCloud or iTunes.

Image Credit




comment closed