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Podcast Episode 11 – Structured Problem Analysis

In Episode 11 of The ITSM Review podcast Rebecca Beach discusses structured problem analysis and problem solving methodologies with guests Simon Morris and Tobias Nyberg. Topics include: Strategic activity Kepner Tregoe Slack time and overload Bias/challenging assumptions Maturity barriers Playing the blame game Sex, drugs and rock-n-roll Books mentioned and further reading/information: The New... 

Enterprise Opinions Cup – Call for Drivers

Do you consider yourself as a frustrated Lewis Hamilton, or are you more like Maureen from Driving School? Do you like the thrill of speed, the competitive nature of racing and the smell of burning rubber? Let’s face it, it’s more likely that we’ll be like Maureen from Driving School. We are, after all, ITAM and ITSM professionals, not racing drivers! However, our Go Karting charity...