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Nexthink V6 Review

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I reviewed Nexthink earlier in the year, worthy winners of our ITAM Excellence awards for Innovation. Check out a summary of Nexthink below or read the full review on Tools Advisor here:

Nexthink V6.0

Nexthink is a pioneer of end-user IT analytics. This review takes a look at the core capabilities of Nexthink, the route to market for the company, competitive strengths and weaknesses, and market reach.

 A new paradigm in IT Management Tools

Nexthink is perfectly placed to take advantage of the IT industry trend towards end-user centric computing, hybrid IT and analytics. Nexthink provide a sophisticated solution for visualizing IT infrastructure from an end-user perspective in real-time and over time.

This is a next-generation solution for forward thinking organizations focused on transforming the end-user experience, proactive identification of probable causes before end-users flag them as issues and generally increasing service quality.

Key Capabilities Table:

IT Operations Service quality gap between what IT believes its delivering and end-user experience View service quality from an end-user perspective
Majority of incidents are not reported by end-users Proactive Problem Management via end-user analytics
Demand to release applications at faster cadence Measure service quality before, during and after App deployments
IT Projects Stale or incomplete inventory Real-time analysis of IT Infrastructure
Lack of insight into project delivery Real-time visibility during App deployment and baseline service quality before and after
Inaccurate, out of date or failed CMDB implementations Continuous automated relationship and connectivity mapping in real-time
IT Security Poor visibility of IT infrastructure and connectivity CCTV-like experience recording real-time and historical
Zero-day exploits and rogue behavior Real-time monitoring and alerting of unauthorized or abnormal application and connectivity activity
BYOD and end-user centric behavior End-user centric relationship and connectivity mapping

Major Product Components – Nexthink V6

  • Collector – continuous real-time monitoring creates a ‘highlight reel’ of each endpoint and end-user.
  • Engine – continuous real-time analytics and alerting, discovery and dynamic pattern analysis to identify anomalies.
  • Finder – real-time visualization and ability to smart search, pivot on data / findings, look for patterns, and create custom investigations, alerts and actions.
  • Portal – near real-time visualization and historical trend analysis, sophisticated custom dashboards that include metrics, goals, thresholds, and status indicators.

Tools Advisor


Read the full review on Tools Advisor here.

Do you use NexthinkV6?

Please share your opinion for the benefit of others. Leave a customer review on Tools Advisor here.




Martin Thompson

Martin is owner and founder of the The ITAM Review, The ITSM Review and Tools Advisor Martin is also founder and Chair, Campaign for Clear Licensing. Learn more about him here and connect with him on Twitter or LinkedIn.

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