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Home » Archive for January, 2016

Matrix42 for ITAM and ITSM [Best in Class]

I recently reviewed Matrix42 [Best in Class] for the ITAM vs. ITSM Integration group test. Below is a summary, read the full review on Tools Advisor here. Also Participating: InvGate ManageEngine Miradore SupaTOOLS Virima Technologies To read the summary, strengths and weaknesses, and criteria please visit this page. Arguably the first vendor to offer comprehensive Enterprise grade SAM within... 

Event Listing: Cased Dimensions ITSM Event for HealthCare and Public Sector businesses

Hear from Independent Market leaders what HealthCare and Public Sector businesses are adopting for IT Service Management and Business Process efficiency. On 20th January at the Weetwood Hall Conference Centre in Leeds, the IT Service Management Review, Microsoft and Cased Dimensions will deliver a presentation to outline how Health Care and Public Sector businesses are aligning Business Process... 

Event Listing: Beyond20 SIXTEEN ITSM DevOps Conference

The ITSM Review are pleased to be confirmed as official Media Partner’s for the Beyond20 SIXTEEN ITSM DevOps Conference on the 2nd & 3rd May 2016 in Washington DC. The conference will delve into a combination of Development and Operations alongside some ITSM best practice in the hopes of giving you the knowledge to make your organisation more efficient and enable you to continually... 

Agile SIAM

Following his fantastic presentation at the itSMF Ireland conference; Dave Van Herpen has written a follow up article for us on Agile SIAM: In my daily practice I rarely encounter an organisation which does NOT show an unstoppable hunger for agility and customer value at an optimal cost/quality ratio. Time-to-market is under constant pressure, users are getting more demanding and serious cost reductions... 

Surviving the end of a Change Freeze

Happy New Year to all our readers and especially to all the Change Managers out there. Why especially Change Managers? Well this week is “back to work” week for most people following the end of the Christmas break as well as the end of any Change freeze / restrictions. This means that not only are our poor Change Managers dealing with the January blues; they’re dealing with the floodgates... 

Product Group Tests

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