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IT500 Conference: Behave Yourself, Building IT Relationships

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I spoke to Simone Jo Moore and Mark Smalley ahead of their session at IT500 tomorrow.  Their workshop will focus on driving the right behaviors to ensure IT and the business work together effectively. The audience will get to participate to identify and formulate behaviours between both partners so that they can collaborate and be more productive.

simone mark s

The session will look at:

  • How you can change behaviour
  • What drives certain types of behaviours
  • Carrot versus stick approach
  • Deep rooted value & belief systems

You should attend this session if:

You’re interested in emotional intelligence and looking at changing mindsets to drive transformation.

The official bit:

This highly participative workshop will will improve your personal and organisational performance. We’ll explore how behavious affects results and how behaviour is determined by an iceberg of factors that include values, beliefs and emotions.We will look at the changes to be made that can improve behaviour and results.

 

For more information, check out this link.

 

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Vawns Murphy

Irish mum of 3. ITIL V2 Manager (red badge) and ITIL V3 Expert (purple badge). SDI Managers certificate. Further qualifications in COBIT, ISO 20000, SAM, PRINCE2 and Microsoft. Author of itSMF UK collateral on Service Transition, Software Asset Management, Problem Management & the "How to do CCRM" book. Reviewer for the Service Transition ITIL 3 2011 publication. When not being pelted with brightly coloured balls in name of ITIL, I am a senior ITSM analyst for Enterprise Opinions.

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