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Posts
- Category: Dancy's World
- EDICT 10: You Happy Puppet
- EDICT 11: People who live in caves should build glass houses
- EDICT 1: Jersey Shore Knowledge Workers Guide to the Social Web
- EDICT 2: Engagement doesn't work when dating your second cousin
- EDICT 3: You don’t have a private life, so start using Facebook
- EDICT 4: LinkedIn is a professional network, so act like one.
- EDICT 5: In 2012, processing email isn't a skill; it's a full time career.
- EDICT 6: Measure Thyself
- EDICT 7: Suffering with Consumption
- EDICT 8: The last word on BYOD
- EDICT 9: Social media - the ultimate privacy tool
- Category: Events
- 5 Steps to Building a Tool Selection Scorecard
- Event Listing: itSMF UK Conference, London, November 5th & 6th
- Event Listing: Proactive Problem Management, itSMF UK, 8th Feb, London
- Event Listing: Service Catalogues & Service Portfolios Seminar, itSMF UK, 18th April, Solihull
- Event Listing: Service Desk & SLM Seminar, itSMF UK, 12th September 2012, Manchester
- Germany’s first dedicated ITSM showcase: SITS Europe
- HDI2012 vs. SDITS12 on Twitter
- itSMF 2012: 21 Years Of Knowledge & Vision
- itSMF Regional Seminars: Where Speed Dating meets Networking?!
- Knowledge12 Review: "Digital natives are spending more time in the feed"
- Reasons to be cheerful: ITSM in the ascendancy at #SITS13
- Review: itSMF Continual Service Improvement SIG
- Review: itSMF Problem Management Seminar [Chelsea Football Club]
- Review: itSMF UK Tooling Event [January 2013]
- Review: SDI Software Solutions Day
- SDITS12 Session: "ITIL 2011: Any the wiser?"
- Service Desk and IT Support Show 2012 – All in all a good two days.
- TFT12: Tomorrow's IT Service Future
- The itSMF UK 2012 Awards, Real Stars & No Backslapping
- The “Capita” Label - A Red Herring Swimming in the Moat of Castle ITIL
- UK IT Conference Season Starts With Service Desk & IT Support Show
- University of Exeter Students Choose Twitter for IT Support
- Vendor Booths at Conferences Need a Shakedown
- Winners and Losers in the ITSM Premier League
- Category: Featured
- 2012 Request Fulfilment Group Test - The Results
- 2013 Incident and Problem Tools Review
- A Great Free ITSM & ITAM Process Tool (via #Back2ITSM)
- Back to Basics: Why DO the ITIL Foundation Certification?
- Capita and ITIL: The Good, The Bad and the Ugly
- CHANGE: Don't be a Statistic!
- Coming Soon: Axios, Biomni, Matrix42 & ServiceNow Showcase Service Catalogue
- Coming Soon: Axios, BMC, Cherwell, NetSupport, TOPdesk & Nexthink Slog it out
- Coming Soon: BMC vs. Cherwell vs. Marval vs. PMG vs. ServiceNow
- Competition: Review “Standard+Case” – Win a Kindle Fire
- Crowdsourced Favourites: Top 20 Most Read from 2012
- EDICT 11: People who live in caves should build glass houses
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