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Marathon Rock Stars, Sparkly New Qualifications & Business Value – The Open Group Managing The Business Of IT4IT Event

It’s Westminster baby! The Open Group hosted an event in central London last week. The theme? Boundaryless Information Flow – Enabling Digital Business. The event ran for most of the week covering everything from the internet of things to TOGAF and enterprise architecture. We were there to cover the first day which was all things IT4IT. Full house at #ogLON for today's discussion on #it4it... 

IT500 Conference: Effective CSI in a SIAM Eco System

I caught up with Stuart Rance and Andrew Vermes this week to talk about their IT500 workshop in June;  Effective CSI in a SIAM Eco System The session will provide a practical guide to managing CSI well in SIAM environments and will look at what you should have in place to work effectively among multiple partners. The workshop will cover everything from shared methods, goals, measurements to reporting... 
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IT500 Conference: Introducing a CSI Sat Nav

Ahead of the IT500 Conference in June, I was lucky enough to speak to presenters Ian MacDonald and John Griffiths and discussed their workshop: “Introducing a CSI Sat Nav”. Their session will explore why CSI is so critical to drive success and how to focus on the improvements that will make the most difference. The workshop will look at how to get CSI going in an organisation, things people... 

Event Listing: IT500 Event; The IT Learning Conference – Everything IT Service Management & Operations

The ITSM Review are excited to be confirmed as official media partners for the latest IT500 event; The IT Learning Conference – Everything IT Service Management & Operations being held on 1st June 2016 in Edinburgh Following on from the IT in the park event in November, IT500 surveyed their delegates to ask what else they would like to see in Scotland. The event will bring together 20 IT... 

BEYOND20 SIXTEEN – Beyond Practice: Exploring, Discovering, and Driving Business Value

Ahead of the BEYOND20 SIXTEEN conference next month I caught up with Chad Sheridan, CIO of the USDA Risk Management Agency to talk about his session  Beyond Practice: Exploring, Discovering, and Driving Business Value. Chad’s session will explore the leadership and cultural changes needed to make Agile work, especially in a government environment. Chad will share his own experience of driving business... 

Event Listing: IT4IT™ – Managing the Business of IT 4IT™

The ITSM Review are excited to be confirmed as official media partners for The Open Group’s upcoming event – Managing the Business of IT4IT™  being held on 25th April 2016 in London. Today’s enterprise faces disruption to the status quo on all fronts, driven by digital transformation, which challenges how IT is organized and managed today. The role of IT in the business has transformed... 

BEYOND20 SIXTEEN Conference – Next Month

Happy Monday everyone! There’s still time to register for the BEYOND20 SIXTEEN conference in May!  As media partners we have an exclusive offer for you; if you enter the code ITSMReview when registering you will get $100 off the ticket price. If you’d like to find out more, this is the link to our event listing and if you’d like a preview of forthcoming attractions check out keynote speaker... 

BEYOND20 SIXTEEN: Automating Change Control

Ahead of the BEYOND20 SIXTEEN ITSM and DevOps conference in May, I was lucky enough to catch up with Sherry Chang of Intel to talk about her session; Automating Change Control. Preview of forthcoming attractions: Sherry’s session will look at how automation can transform a Change process from blocker to key enabler. During the presentation, Sherry will look at how automation can support the Standard... 

Enterprise Service Management Online Training

  Our 2016 ITSM Enterprise Service Management Training Programme will consist of a complimentary mix of live (and recorded) free to view monthly webinars with useful and compelling content to help ITSM Professionals propel the business case for ITSM.   Who should attend? Process Owners Process Managers Change Managers Release Managers Configuration Managers Service Desk Managers Incident... 

Webinar Module 2: Release Management – 25th February 2016

This is the 2nd module in the series of the Enterprise Service Management training course covering an introduction to Release Management. This webinar will be presented live by Vawns Murphy at 2pm GMT on 25th February 2016. If you missed the live session or enrolled late… No problem, all sessions are recorded for future playback. Learning Objectives 1. Types of Release, governance, quality gates...