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BEYOND20 SIXTEEN Conference – Next Month

Happy Monday everyone! There’s still time to register for the BEYOND20 SIXTEEN conference in May!  As media partners we have an exclusive offer for you; if you enter the code ITSMReview when registering you will get $100 off the ticket price. If you’d like to find out more, this is the link to our event listing and if you’d like a preview of forthcoming attractions check out keynote speaker... 

BEYOND20 SIXTEEN: Automating Change Control

Ahead of the BEYOND20 SIXTEEN ITSM and DevOps conference in May, I was lucky enough to catch up with Sherry Chang of Intel to talk about her session; Automating Change Control. Preview of forthcoming attractions: Sherry’s session will look at how automation can transform a Change process from blocker to key enabler. During the presentation, Sherry will look at how automation can support the Standard... 

Enterprise Service Management Online Training

  Our 2016 ITSM Enterprise Service Management Training Programme will consist of a complimentary mix of live (and recorded) free to view monthly webinars with useful and compelling content to help ITSM Professionals propel the business case for ITSM.   Who should attend? Process Owners Process Managers Change Managers Release Managers Configuration Managers Service Desk Managers Incident... 

Webinar Module 2: Release Management – 25th February 2016

This is the 2nd module in the series of the Enterprise Service Management training course covering an introduction to Release Management. This webinar will be presented live by Vawns Murphy at 2pm GMT on 25th February 2016. If you missed the live session or enrolled late… No problem, all sessions are recorded for future playback. Learning Objectives 1. Types of Release, governance, quality gates... 

itSMF Czech Republic 2016 Conference

It’s the Czech Republic baby! The itSMF Czech Republic will be holding their annual conference next month – the first big ITSM event for 2016 – how exciting is that? Here’s what we know so far: About the conference The aim of this year’s conference is to help senior management in both private companies and public organisations optimise performance using best practice,... 

SIAM Sandwiches & Champers!

Following our SIAM event last month, the BCS has released a video of the highlights: If you’d like to see the output of the workshop you can check out our slides here and for more info on SIAM, check out our latest blog post here A huge thank you to our partners at the BCS for producing such a fab video – teamwork high five! userMore Posts  Read More →

Transition, collaboration & cute penguin videos – it’s the itSMF UK 2015 Conference! Part 2

Day 2 Following our coverage of Day 1 of the itSMF UK conference, we’re back as promised with Day 2! Selling Problem Management – the views of the ITSMF UK Special Interest Group Barry Corless, Global Knowledge First up on day 2 was Barry’s session on the itSMF UK Problem Management SIG whitepaper on selling Problem Management. Great to introduce the infamous @Barry_Corless66 at #itsm15... 

ITSM, SIAM & winning elephants – it's the itSMF UK 2015 Conference! Part 1

It’s London baby! The itSMF UK held their annual conference in London this week. The theme of the conference was “new problems, new solutions” and was held at a sparkly new location, the Sofitel at Heathrow. Not often you get to present in a room with chairs by Hugo Boss #IT4IT #ITSM15 track 4 Arora theatre 15:00 today pic.twitter.com/7ioJY0WAdd — Tony Price (@TonyPriceAtWork) November... 

SIAM for beginners

Ahead of our joint workshop with the BCS on the 17th of November we speak with 2 experts to discuss all things SIAM, people & culture. Podcast Guests: Dave Kelsey, BCS  Steve Morgan, Syniad Solutions Ltd Podcast Topics: SIAM Skills Workshop What is SIAM? The interest in SIAM When is SIAM right for me? Culture change What skills do I need for SIAM? What’s available in the market? Are... 

ITSM Review Confirmed as Official Media Partner for PINK16

The ITSM Review are excited to be confirmed as official media partners for PINK16 – Pink Elephant’s 20th annual international IT Service Management conference and exhibition in Las Vegas from 14th – 17th February 2016. PINK16 Now in it’s 20th year, Pink Elephant’s Annual IT Service Management Conference & Exhibition being held in Las Vegas from 14th – 17th... 

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