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Transition, collaboration & cute penguin videos – it’s the itSMF UK 2015 Conference! Part 2

Day 2 Following our coverage of Day 1 of the itSMF UK conference, we’re back as promised with Day 2! Selling Problem Management – the views of the ITSMF UK Special Interest Group Barry Corless, Global Knowledge First up on day 2 was Barry’s session on the itSMF UK Problem Management SIG whitepaper on selling Problem Management. Great to introduce the infamous @Barry_Corless66 at #itsm15... 

itSMF UK Conference 2015 Preview

Roll up, roll up! It’s one of the biggest events in the UK ITSM calendar next week as it’s the annual itSMF UK conference! We are proud to be media partners so here is a preview of coming attractions!   There are 4 tracks for the conference: Track 1: Change & Collaboration Track 2: Cloud & Service Integration Track 3: People & Skills Track 4: Service Culture & Customer Experience   Introducing... 

Webinar: How IT Service Management Delivers Business Efficiency

Join our own Vawns Murphy and hear from Independent Market leaders about what businesses are adopting for IT Service Management and Business Process efficiency. On 19th November 2015, Cased Dimensions, Microsoft and Vawns Murphy from the ITSM Review will deliver a webinar to outline how large and small businesses are aligning Business Process with IT Service Management Process to enable Business... 

SIAM for beginners

Ahead of our joint workshop with the BCS on the 17th of November we speak with 2 experts to discuss all things SIAM, people & culture. Podcast Guests: Dave Kelsey, BCS  Steve Morgan, Syniad Solutions Ltd Podcast Topics: SIAM Skills Workshop What is SIAM? The interest in SIAM When is SIAM right for me? Culture change What skills do I need for SIAM? What’s available in the market? Are... 

SIAM for Complete Beginners

For those of you who read this website regularly, you’ll know that we are running a joint SIAM workshop with the BCS later on this month. It’s already fully booked and we’re planning further events in 2016. Interest in SIAM has definitely taken off in the last year or so but for every enthusiast there’s also the person asking “what is SIAM and why should I find out more?” Basic Principles: Service... 

Product Group Tests

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