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The ITSM Review Excellence Awards – Charity Gala Dinner 2016

25th November 2016
Crowne Plaza Hotel, Caversham Road, Richfield Ave, Reading, RG1 8BD

About This Event

The ITSM Review Excellence Awards celebrates the achievements of the true pioneers in the ITSM industry. We’re looking to shine a light on ITSM professionals, service providers, technology vendors and specialists who are progressing the industry and leading the field.

Join us for our first Gala Dinner and ITSM industry awards night in conjunction with The ITAM Review Excellence Awards in aid of Sebastian’s Action Trust charity on Friday 25th November at the Crowne Plaza Reading. Attend this sparkling black tie event to celebrate the success of the winners of the following awards categories:

  • ITSM Professional of the Year 
    [End-user ITSM professionals, Consultants, Contractors or Licensing Specialists.]
  • ITSM Implementation / Project of the Year 
    [ITSM teams or ITSM service providers]
  • ITSM Tool Provider of the Year
    [Tool or technology suppliers]
  • ITSM Partner of the Year
    [ITSM service providers, resellers or partners]
  • ITSM Innovation of the Year
    [Recognizing new ideas, innovation and creative approaches]
  • ITSM Community Contribution of the Year
    [Recognizing ITSM professionals that have gone above and beyond to support others]

Voting is now closed.


How to book

Secure a table for £1,000 to seat between 8 – 12 guests or reserve single seats for £100 per person (maximum of 5 single tickets) for a great way to reward staff and/or entertain your clients. This will include Kir Royale on arrival, 3-course meal, ½ bottle of wine per person, disco and host company logo on your table.

To book a table, please pay directly via the Just Giving PageWe ask that you email us to confirm you have made a payment and how many people will be on your table.

All proceeds go to Sebastian’s Action Trust.

Bookings for this event will close Monday 6th November.

To enquire about bookings, please contact us.





19:00 – 20:00

Arrival Drinks

20:00 – 21:00


21:00 – 21:30

After Dinner Speech
Jane Gates, CEO, Sebastian’s Action Trust

21:30 – 22:30

ITAM & ITSM Awards

22:15 – 00:00


00:00 – 00:30



PIC BY STEWART TURKINGTON 07778 334771Jane Gates is proud Mummy to Sebastian and Rebecca as well as the Chief Executive of Sebastian’s Action Trust. The Trust was founded by her beloved son, Sebastian, a year before he sadly passed away in 2003 at the age of nine after a courageous 24 month battle with nephroblastoma, a rare form of childhood cancer.

In the days and weeks that followed Sebastian’s passing, Jane and her husband Michael, along with Sebastian’s many friends and family set about making this inspirational boy’s last wish a reality – to establish a holiday home that would provide somewhere exclusively for families to spend precious time together, away from the hospitals and punishing treatment programmes that govern the lives of patients with life-threatening or life-limiting conditions.

After years of determined fundraising Sebastian’s wish was realised in July 2011, when The Bluebells, our purpose built facility funded, designed and constructed by the charity opened its doors. Nothing like this previously existed in the UK, making The Bluebells the first of its kind and Sebastian’s vision all the more exceptional. The Bluebells now supports families from 34 counties of England, Scotland and Wales. In the last five years the Trust has continued to address the unmet needs of more than 400 families with an expansion in its outreach service, which has seen the development of a team of trained workers offering sibling support, befriending, financial advice and advocacy, wellbeing and a range of psycho-social therapies aimed at reducing the fear, isolation and mental health issues affecting family members. The opening of Family Outreach Hubs inSlough and Bagshot has created comforting, safe environments where troubles can be shared, solutions to problems identified and stresses alleviated.

In 2012, Jane and Michael were awarded the Pride of Britain Special Recognition Award for their tireless work in Sebastian’s name, helping support so many other families in need. In 2014 the Trust was awarded with the Queen’s Award for Voluntary Services, the MBE equivalent for the charity sector and in May 2015 Jane was awarded an OBE for services to seriously ill children.


Martin Thompson is owner and founder of the The ITAM Review and The ITSM Review. Martin is also founder and Chair, Campaign for Clear Licensing. A contributor to the British Computer Society (BCS) Configuration Management Group and contributor to the UK itSMF UK Service Transition SIG. Learn more about him here and connect with him on Twitter or LinkedIn.


Thank you to the following Companies who have bought a table at this event: 


This event will take place at the Crowne Plaza Hotel, Caversham Road, Richfield Ave, Reading, RG1 8BD.

Crowne Plaza Reading is ideally located only 1 hour’s drive from Central London, or you can leave your car in the complimentary car park. Take the train from Reading Train Station, where trains leave for Heathrow Airport every 20 minutes or London every 30 minutes.

Hotel Info

Per night:

Single room – £70.00

Twin or Double room – £80.00

Price includes VAT, Parking, Wi-fi, Full English Breakfast and access to Health Club & Spa.

For further info please visit –

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