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Balance your productivity books

What did you achieve in 2013? The end of the year is coming and if you are anything like me you find time to reflect and ponder over the year that has passed. This year I had a chance to show myself that I have actually made a difference to my organization and that my work has been valuable. I recently had the good fortune to speak at the itSMF Sweden Expo 2013 in Gothenburg. It was actually the first... 

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