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Hiring the right people for your Service Desk

Hiring people for a service desk is a major challenge, but an important one. Without good people, even the best processes and tools will fail to deliver high quality services and support. So where do you start? Planning out a recruitment process is critical to helping you find the right person quickly. IT Recruitment is complex and requires good project management (although it is a process that rarely... 

Are you passionate about ITSM?

Serving worldwide ITSM professionals since 2011 ITSM Review is a well-respected and independent voice in the ITSM market. As a high growth business we are now on the hunt for a talented and passionate individual to join our growing team. Who are Enterprise Opinions?  Enterprise Opinions owns and operates two niche IT communities: The ITAM Review and The ITSM Review. Our mission is to provide independent... 

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