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MyIT and first date syndrome

Demos well, will customers go for the second date? I sat in on a presentation of MyIT from BMC at SITS13 recently. In a nutshell, it aims to provide IT self service via a consumer oriented app. Being an App, it can take advantage of identity and location to provide a very relevant IT service experience. ‘Log an incident’, filling in ITSM oriented forms and generic intranet messages about... 

Product Group Tests

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