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Event Listing: Transforming User Experience

Following the success of our recent IT Asset Management events program we are very pleased to announce our very own series of events here at The ITSM Review, beginning with ‘Transforming User Experience – Enterprise Service Management and Self Service’ Seminar at the BCS in central London. In a nutshell: The Transforming User Experience – Enterprise Service Management and Self Service expert... 

The Internet of Things, Big Data and ITSM

Science fiction becoming science fact I have noticed recently during my travels with EasyVista, that Hotel staff have begun to offer two or three WIFI codes on check-in, in recognition of the fact that we are all carrying multiple devices. Like sheep and rats, devices connected to the Internet outnumber humans. The number of objects connected to the Internet actually surpassed humans back in 2008.... 

Met Office reduces (software) forecast errors

The Met Office has to implemented a new software release and deployment automation solution to reduce the number of software planning, delivery, deployment and execution errors it needs to handle on a day to day basis. Image credit: http://www.metoffice.gov.uk/ The UK national weather and climate services authority has worked with specialist partner in release and deployment management solutions Cachet... 

Asset Automation Brings Harmonious Orchestration

Bob Janssen, CTO, RES Software "IT must look at better ways of managing IT through innovative approaches to automation and orchestration" RES Software chief technology offer Bob Janssen says that IT management is being pushed in different directions, so how can we steady stage and make sure we’re all singing from the same song-sheet? The facts are simple, businesses want more information... 

Product Group Tests

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