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ITIL Manifesto Update

This article is a summary of the ITIL Manifesto session held at ITSM14. It was written by Rob Spencer, who has been coordinating, recording and agitating the discussions around this initiative after it was first discussed on twitter between Stuart Rance, Claire Agutter, Barclay Rae, Suresh GP, James Finister and Kaimar Karu. Firstly thanks to itSMF for giving us a late-notice slot at ITSM14, to Barclay... 

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