itSMF India held their
2nd annual conference at the Vivanta Hotel in Bangalore on the 5th November. My quick video review is below.
Some thought provoking presentations, interactive panel sessions and great simulation exercise to finish the day. Congratulations to Suresh GP and the itSMF India team for an excellent conference and thanks for inviting us.
Unashamed commercial plug: Suresh GP (Our courteous host in India and all round good egg) has left the HP ITSM team to venture out in the world of independent consulting. Quick Video Review
Suresh GP leading an expert panel of Indian ITSM leaders
Full house of 140 delegates
Worldwide ITSM experts discuss demonstrating value
Kaimar Karu from Axelos provided an interesting and modern view of ITSM best practices
Srinivasan Thiagarajan from Cognizant provided an interesting perspective on modelling for business outcomes.
Arvind Parthiban from ManageEngine provided some practical approaches to Change Management in the real world.
James Finister from TCS evangelising about the value of culture in outsource relationships and growing importance and development of SIAM.
Parvinder Singh from Quint led an excellent management simulation
http://itsmfindia.in/ for updates on future events.
Suresh GP – itSMF India Leader
Glenn and I will be visiting Bangalore for the week beginning 3rd November.
To all of our
ITAM Review and ITSM Review readers in India – please come and join us at the itSMF India event on the 5th November in Bangalore and say hello. We’d love to meet you.
itSMF India is led by
Suresh GP – a gentleman, scholar and all round good egg. IN A NUTSHELL:
Who: itSMF India
What:”Performance Based Service Management” – 2nd Annual itSMF India Conference
When: Wednesday 5th November 2014
Where: Taj Vivanta MG Road, Bangalore ( Hotel, Google Map)
How: Learn more and register (Early bird until 15th October) Sessions
Best Practice Roadmap by Kaimar Karu, Head of ITSM, Axelos
Service Integration and Management by James Finister, EMEA Lead of SIAM, TCS
Monitoring / Measuring/ Improving by Arvind Parthibhan – Sr. Product Marketing, Manage Engine
Performance Enhancement using best practices – End User Perspective – CSC
Two afternoon tracks: 1. Lean, Agile and ITSM track 2. Innovation / Implementation / Skill track
Learn more and register (Early bird until 15th October)
See you there!