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ITIL Manifesto Update

This article is a summary of the ITIL Manifesto session held at ITSM14. It was written by Rob Spencer, who has been coordinating, recording and agitating the discussions around this initiative after it was first discussed on twitter between Stuart Rance, Claire Agutter, Barclay Rae, Suresh GP, James Finister and Kaimar Karu. Firstly thanks to itSMF for giving us a late-notice slot at ITSM14, to Barclay... 

Is there such a thing as the "ITSM Community"?

Does a happy, successful “ITSM Community” exist? As you may know in February Rebecca and I attended the annual Pink Elephant conference in Las Vegas.  Post-event there is always (as you would expect) a lot to talk about, such as how well the event was run, the content, the amazing people and networking opportunities. But I’ve done that already, so now I want to focus on something... 

Pink Elephant 18th Annual International IT Service Management Conference & Exhibition

Fatima Cabral, CEO and George Spalding, Executive Vice Preseident at Pink Elephant delivered the opening keynote at PINK 2013 We are excited to announce that we will be a Media Partner for Pink Elephant’s 18th Annual International IT Service Management Conference & Exhibition (aka Pink14), 16-19 February 2014, at the Bellagio Hotel in Las Vegas. The event brings together 1,500 like-minded IT... 

Product Group Tests

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