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Killer Cats, DevOps, ITSM & Star Wars – BCS CMSG 2016 Conference

It’s Covent Garden baby! The BCS Configuration Management Group held their annual conference on Tuesday. The CMSG was set up in 1995 to provide a forum for the promotion of Configuration Management as a discrete management process. The group now covers the transition areas of Change, Release and Software Asset Management, including the specialist UK SAM Networking Group. At the BCS #2016CMSG today... 

ITSM Industry News Roundup – Incl JP Morgan Chase Hack

No time to read all the interesting news and info floating around social media and appearing in your inbox? Read our round up of what we’ve found interesting this week. Why You Should Drop Staff Who Are Not Cloud Savvy – Cliff Saran explains why CIO’s need to lose traditional staff not ready to move to the cloud. Read more here Understanding Services – It’s Not Really Magic – Ryan Ogilvie... 

“May You Live in Interesting Times” – The Impact of Cloud Computing

Changing of the Guard Kylie Fowler is a regular columnist for The ITSM Review, see previous articles from Kylie here. It’s not often that most people get to experience a true paradigm shift, even in IT where change is endemic and part of the lifeblood of the industry. However there is no doubt that cloud computing and the commoditization of processor power and storage represent a true metamorphosis... 

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