News, Reviews and Resources for ITSM Professionals.

Home » Posts tagged with "Colin Rudd"

Day 1 Review: itSMF UK Conference

The ITSM Team pre-dinner awards This was my very first visit to the itSMF UK conference. I arrived Sunday afternoon and got straight into the networking. Whenever I’ve been to an event before I have always attended with someone else and felt comfortable just meeting the occasional person. It can be very intimidating attending conferences when you’re new to it as everyone seems to already know everyone... 

Future of ITIL workshop – some shared feedback

Word Cloud of all feedback from attendeesNot just feedback listed in this article Following on from the two-day AXELOS workshop, ITSM Review reached out to the attendees with three simple questions: How did the workshop go? What were the key achievements? What do you think are the key opportunities for the future? We also asked the AXELOS team to summarize their thoughts from the two days.  The... 

Future of ITIL workshop – a little insight

The following comment piece is contributed by Stuart Rance of HP and Stephen Mann of ServiceNow. Yesterday a number of ITSM professionals convened in London to talk about the future of ITIL. From the get-go, it was stressed that the purpose of the meeting was to provide input to AXELOS’ thinking and not to make decisions. Who was involved? It was a passionate group of people that represented: ITIL... 

Reasons to be cheerful: ITSM in the ascendancy at #SITS13

I have just returned from the Service Desk and IT Support show held at Earls Court in London over the last couple of days. It has been great to catch up with industry friends: old, new and digital. A snapshot of ITSM Industry sentiment from the last two days would be: Buoyant If 2012 was about thinking/planning, 2013 is about doing Many more organizations are looking to proceed with projects and have... 

Review: itSMF UK Tooling Event [January 2013]

itSMF UK Chair Colin Rudd itSMF UK Tooling Event, London, January 25th 2013 I attended the itSMF UK Tooling event on 25th January in central London. That week in the UK was bitterly cold with lots of snow – so this event had low turnout or cancelled written all over it. However, hats off to the itSMF UK events crew who managed to persuade around 100 ITSM folks to brave the snow and ice and discuss... 

Product Group Tests

Article by Topic