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IT500 Conference: DevOps & Agile in an ITSM World

I spoke to Claire Agutter & Dave Van Herpen last week to talk about their upcoming masterclass at the IT500 conference in June: DevOps & Agile In An ITSM World. The workshop will look at how you can use DevOps and Agile if you’re already doing ITSM but want to do something new. Claire and Dave will look at how to use a blended approach to get the best results and will look at practical ways... 

Event Listing: Beyond20 SIXTEEN ITSM DevOps Conference

The ITSM Review are pleased to be confirmed as official Media Partner’s for the Beyond20 SIXTEEN ITSM DevOps Conference on the 2nd & 3rd May 2016 in Washington DC. The conference will delve into a combination of Development and Operations alongside some ITSM best practice in the hopes of giving you the knowledge to make your organisation more efficient and enable you to continually... 

itSMF Ireland Conference Review

The itSMF Ireland hosted its annual conference in Dublin last week. The theme of the conference was Continual Service Improvement something I for one was really excited about. Most of the time conferences will talk about Service Design, Transition or Operation but there’s usually little if anything on CSI. The other reason for the excitement was that for me, itSMF Ireland is my home conference so... 

ITSM Conferences & Events

I find attending conferences and events extremely useful. There is a wealth of experience and knowledge in the shape of industry experts, vendors and people like you and me who have already gone through those pain points we are currently dealing with. All we have to do is listen, take notes and grab handouts. Useful as conferences are I, like many of you, do not always have the ability to take a day... 

itSMF Estonia Conference 2014 Review

Held in the Swissotel in beautiful Tallinn, the 9th annual itSMF Estonia conference once again proved that you don’t need an over abundance of content, you just need the content to be top rate. Here are Greg Baylis-Hall and Ian Connelly with a video roundup of events. Greg and Ian are service management practitioners for Legal and Insurance services and members of the BCS Service... 

ITSM14 Conference

OVO Energy win IT Service Management Team of the Year at ITSM14 This ITSM14 conference article is written jointly between myself, Vawns Murphy Guest of Virgin Media and Duncan Watkins of SHL Talent Measurement from CEB the winner of the ticket giveaway we ran jointly with itSMF UK This year’s conference saw something old and something new. The old was a return to the Novotel London, a venue whose... 

UK IT Conference Season Starts With Service Desk & IT Support Show

Laura Venables "Our 2012 line-up of big name exhibitors and illustrious expert speakers has already generated a lot of positive feedback from pre-registered visitors" Spring has sprung and the IT conference season engine for 2012 has officially started. Actually, Las Vegas and Orlando got going in January/February, but at least we’re civilised enough to wait until the clocks go forward... 

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