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Simple steps towards Agility and Service Management improvement

There have been many hundreds of words recently written on the subject of Agile Development and IT Operations practices. For the average ITSM practitioner, however, a life where both are interwoven into the organisations day-to-day work seems as unattainable as ever. Sure, you might work for one of the few organisations that practices DevOps. If so congratulations… you’re one of the cool... 

Product Group Tests

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