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Enterprise Mobility Management: Concepts in Endpoint Management

Robert Casetta The following article has been contributed by Roberto Casetta, Vice President EMEA, at FrontRange. Empowering a mobile workforce is essential in any modern enterprise to meet business goals and remain competitive.  Mobility increases end user productivity, agility and job satisfaction, resulting in improved business performance.  Although workforce mobility is most often associated... 

Day 2 Review: itSMF UK Conference

Following on from my review of Day 1 of the itSMF UK Conference and Exhibition, it’s time to take a look at what happened on Day 2. As the second day started I couldn’t help but look around slightly relieved that I wasn’t feeling as bad as the majority of the other conference goers looked. By all accounts the wine on the table had been completely obliterated and some people (mentioning no... 

SDI Software Showcase: Here Comes the Sun

No more cloud… please! Wednesday 23rd October was SDI’s Service Desk Software Showcase held at ThinkTank Birmingham. A crash on the M5 motorway and some technical difficulties meant that things kicked off a little later than scheduled, but it gave me a good chance to mingle and find out what other attendees were hoping to take away from the day even if that was just a nice Danish (which... 

Winners and Losers in the ITSM Premier League

Six leading ITSM vendors went head to head this week at the itSMF UK Tools forum. The free event was held at the Etihad stadium in Manchester, home of the 2012 premier league winners Manchester City. This was openly promoted as a tool focused event. A perfect opportunity for some of the leading lights of the industry to showcase their technology and highlight their competitive differentiators. An opportunity... 

Product Group Tests

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