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Guerilla ITSM: When management doesn't care

What should you do if management does not care? resign or stay and fight? What if no one cares? No matter where you turn for enlightenment or support when starting an ITSM journey, one of the first things you learn is that management support is essential, if not fundamental, to succeed. You only need to scan some LinkedIn groups or other forums scouting for questions like the ones I ask all the time: “Where... 

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