News, Reviews and Resources for ITSM Professionals.

Home » Posts tagged with "Hiring"

Hiring the right people for your Service Desk

Hiring people for a service desk is a major challenge, but an important one. Without good people, even the best processes and tools will fail to deliver high quality services and support. So where do you start? Planning out a recruitment process is critical to helping you find the right person quickly. IT Recruitment is complex and requires good project management (although it is a process that rarely... 

Product Group Tests

Article by Topic