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Day 2 Review: itSMF UK Conference

Following on from my review of Day 1 of the itSMF UK Conference and Exhibition, it’s time to take a look at what happened on Day 2. As the second day started I couldn’t help but look around slightly relieved that I wasn’t feeling as bad as the majority of the other conference goers looked. By all accounts the wine on the table had been completely obliterated and some people (mentioning no... 

itSMF Estonia Conference

A few faces from last year’s event… We are excited to announce that we will be the Official Media Partner for the 8th itSMF Estonia Conference on 11th December at Swissotel Tallinn. The event brings together ITSM practitioners from the private sector – banks, telecoms, energy sector, software companies, etc. – and the public sector for mutual experience sharing. While the majority of... 

SDI Software Showcase: Here Comes the Sun

No more cloud… please! Wednesday 23rd October was SDI’s Service Desk Software Showcase held at ThinkTank Birmingham. A crash on the M5 motorway and some technical difficulties meant that things kicked off a little later than scheduled, but it gave me a good chance to mingle and find out what other attendees were hoping to take away from the day even if that was just a nice Danish (which... 

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