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Configuration Management How To (Part 2)

Following on from our previous article, this week we’ll take a look at Configuration Management baselining and control. Configuration Baselining First up we have the identification or baselining step in our Configuration Management process. This is a baselining process, taking a snapshot of our critical services and their key dependencies so that we know exactly what makes up the service. The purpose... 

Configuration Management How To (Part 1)

Overview Of Service Asset & Configuration Management Service Asset & Configuration Management (SACM) is the process responsible for ensuring that the assets required to deliver services are properly controlled, and that accurate and reliable information about those assets is available when and where it is needed. This information includes details of how the assets have been configured and the... 

Product Group Tests

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