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Strategy, IT value & buzzwords – is there an elephant in the room?

Meeting Sophie Danby from ITSM Review This was my first time attending the Pink Elephant conference and I must say, I was very impressed. I had heard that Pink is the “must-attend” service management conference and I’m pleased to say that Pink did not disappoint. The Pink staff, the sessions, and the people all are top notch, even the food was great. To post every highlight would simply... 

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