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ITSM14 Preview: Tobias Nyberg, Bring Me Problems Not Solutions

Tobias Nyberg of Svenska Handelsbanken and itSMF Sweden In the run up this year’s itSMF UK conference ITSM14, I chatted with Tobias Nyberg about his upcoming session entitled “Bring me problems – not solutions”. Q. Hi Tobias, can you give a quick intro to your session at the itSMF UK Conference? The presentation will address the essence of problems and show why the ways we look at problems... 

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