News, Reviews and Resources for ITSM Professionals.

Home » Posts tagged with "itil implementation"

Repeat after me: “I am not IMPLEMENTING ITIL®”

'...If I go to one more presentation, or read one more blog about how to “implement” ITIL I think I will scream!' Maybe I am being pedantic or overly precious about this, but if I go to one more presentation, or read one more blog about how to “implement” ITIL I think I will scream! And that would not be a pleasant experience for me or anyone else in the surrounding area. Please don’t... 

Stepping Out of The Shadows to Contribute

"Where do I find the answers to my boss’ stupid questions?" I’m a newbie when it comes to IT Service Management. Haven’t been around long and don’t have a great deal of experience in this area. As many of us inexperienced but eager people do, I read blogs, discussion forums, Twitter streams, LinkedIn groups and try to absorb as much valuable information as possible. And it’s marvelous... 

Product Group Tests

Article by Topic