News, Reviews and Resources for ITSM Professionals.

Home » Posts tagged with "John Ness"

ITSM Industry News Roundup – Incl JP Morgan Chase Hack

No time to read all the interesting news and info floating around social media and appearing in your inbox? Read our round up of what we’ve found interesting this week. Why You Should Drop Staff Who Are Not Cloud Savvy – Cliff Saran explains why CIO’s need to lose traditional staff not ready to move to the cloud. Read more here Understanding Services – It’s Not Really Magic – Ryan Ogilvie... 

Product Group Tests

Article by Topic