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An ITIL Evolution: New ITIL Practitioner Qualification From AXELOS

It has been heralded as the ‘most significant’ evolution in the ITIL best practice framework since the launch of AXELOS, but what is it? The new ITIL Practitioner Qualification has been announced this week at the ITSM Leadership Congress in Singapore. ITIL Practitioner ¬†is being developed to help organizations and individuals increase the value they obtain from using ITIL by offering additional... 

ITIL Manifesto Update

This article is a summary of the ITIL Manifesto session held at ITSM14. It was written by Rob Spencer, who has been coordinating, recording and agitating the discussions around this initiative after it was first discussed on twitter between Stuart Rance, Claire Agutter, Barclay Rae, Suresh GP, James Finister and Kaimar Karu. Firstly thanks to itSMF for giving us a late-notice slot at ITSM14, to Barclay... 

AXELOS plans, challenges and expanding team (Video)

This interview was filmed at the Pink Elephant Conference¬†and features Kaimar Karu, Head of ITSM and Kelvyn Lien-Hicks, Sales and Marketing Director, discussing their newly appointed roles at AXELOS. In Summary In addition to explaining his role as Head of ITSM, Kaimar talks about: ITIL culture differences Changing perceptions of ITIL Training provider challenges Biggest challenges to success for... 

Live from PINK14: AXELOS Announcements

Today at the Pink Annual Conference and Exhibition in Las Vegas, AXELOS made a number of announcements from launching new products to introducing new members of the team. In the coming days we will be publishing a video interview with some of the AXELOS team to discuss said announcements in more detail, until then a brief summary can be found below. Thanks to @AXELOS_GBP for taking the time to talk... 

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