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Project success with Organizational Change Management (OCR)

Prepare for three camps in your communications This article has been contributed by Mike DePolis, ITSM Practice Lead at Fruition Partners.  Organizations that are undertaking an ITSM initiative all too often leave out the centerpiece of success, or merely give lip service to it. Whether your organization is undertaking improvement of a single process, an entire transformational change, or even an... 

Product Group Tests

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