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Barclay Rae: The Service Desk Inspector

Barclay Rae, The Service Desk Inspector ITSM Industry stalwart Barclay Rae has been working with SDI to produce some short, digestible video clips sharing news, rants and opinion on all things service management. Barclay’s latest feature is the “Service Desk Inspector” whereby Barclay visits real organizations and offers his advice: ‚ÄúProgrammes will follow real organizations as... 

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