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Podcast Episode 5: SDI Winners "Less about IT and more about Service"

Thanks to our friends at SysAid for sponsoring this podcast. Episode 5 of the ITSM Review podcast hosted by Barclay Rae and Rebecca Beach. Guests: Karen Taylor, Service Delivery, CoSocius [Winner: Best Large Service Desk] Kirsty Watson, Service Manager, O2 UK [Winner: SDI 5 Star Accreditation] Sarah Lahav, CEO, SysAid Technologies [Winner: Best Vendor Customer Service Award] Agenda This podcast... 

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