News, Reviews and Resources for ITSM Professionals.

Home » Posts tagged with "OGC"

Stephen Mann – ITSM Tool Verification: A Good Or Bad Thing?

ITSM Tool Certifications - Good or Bad Thing? What is your view? This article has been contributed by Stephen Mann, Senior Analyst at Forrester Research. I recently stumbled upon the fact that Pink Elephant had introduced a new PinkVERIFY “version,” PinkVERIFY 2011, I assume to move into line with ITIL 2011. It reminded me that I still owed the IT Service Management (ITSM) Community a blog on such... 

Product Group Tests

Article by Topic