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ITSM Big 4 – the practitioner view

What would your four key topics be? For 2014 itSMF UK has decided to focus on four key topics that will drive its agenda for the next 12 months.  These topics will be the basis for all of its content, events, SIGs, Regionals, and Masterclasses throughout next year. The aim is to create a sense of coherence and continuity across all of its activities and give its members (and the wider ITSM community... 

#Back2ITSM – 4 Reasons to Get Involved

Learning from others - where have they been, what did they find? Forrester Analyst Stephen Mann is on a mission to progress the ITSM Industry by getting more industry stakeholders to share their experiences and give their peers a leg-up. I’d like to share my views on this subject for the benefit of industry practitioners who perhaps, feel a bit uneasy about contributing in this way towards an industry. Perhaps... 

Product Group Tests

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