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The ITSM Tool Pricing Ouch-O-Meter

Click to Enlarge One thing that has surprised me during my initial exploration of ITSM tools is the simplicity of some SaaS based pricing models. Software licensing options offer vendors the ability to flex their competitive muscles, adapt their solutions to different customers and maximize revenue. Microsoft is particularly good at this, if you are a left-handed student living in Outer Mongolia –... 

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