News, Reviews and Resources for ITSM Professionals.

Home » Posts tagged with "RCA"

Root Cause – Railways don't like derailments

Most readers have got the story now from my recent articles: Cherry Valley, Illinois, 2009, rain bucketing down, huge train-load of ethanol derails, fire, death, destruction. Eventually the Canadian National’s crews and the state’s emergency services cleaned up the mess, and CN rebuilt the track-bed and the track, and trains rolled regularly through Cherry Valley again. Then the authorities moved... 

Product Group Tests

Article by Topic