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The Internet of Things, Big Data and ITSM

Science fiction becoming science fact I have noticed recently during my travels with EasyVista, that Hotel staff have begun to offer two or three WIFI codes on check-in, in recognition of the fact that we are all carrying multiple devices. Like sheep and rats, devices connected to the Internet outnumber humans. The number of objects connected to the Internet actually surpassed humans back in 2008.... 

Review: Nexthink

This independent review is part of our 2013 Incident and Problem Review. See all participants and terms of the review here. Executive Summary Elevator Pitch If systems management monitoring takes care of servers, Nexthink presents you all you need to know about the end-user side of the coin. Nexthink sits apart from the nuts and bolts of Service Management tooling, but offer guidance to analysts... 

Product Group Tests

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