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Measuring the value of ITSM

Bringing new levels of transparency to investment in ITSM I am pleased to announce an exciting new project with Barclay Rae, to measure the value of ITSM. The ITSM Review and Barclay Rae Consulting have come together to produce a definitive ITSM industry survey and regular performance benchmark. The results will make up a global Index, which will track how and where organisations gain value from implementing... 

Product Group Tests

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