News, Reviews and Resources for ITSM Professionals.

Home » Posts tagged with "service strategy"

Technology Review: EasyVista

This is a review of the EasyVista ITSM solution. The product (set) reviewed was: EasyVista ServiceManager EasyVista Service-Apps EasyVista Click2Get These collectively make up ‘EasyVista.com’ – the product set reviewed will be released on July 1st 2014. At a glance EasyVista is an established and growing player in the ITSM industry – from an initial start in 1988 through to a floated business... 

itSMF – The Glue That Unites the Service Management Industry

Ben Clacy, UK CEO, itSMF As I begin my journey into the world of ITSM what better place to start than with The IT Service Management Forum (itSMF)? I recently met with Ben Clacy, CEO of itSMF UK to discuss the recent changes to ITIL and the announcement of a new professional credentialing scheme for service management professionals. ITSM Review Q. For those not familiar with itSMF –what do you do? We... 

Product Group Tests

Article by Topic