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ITSM Conferences & Events

I find attending conferences and events extremely useful. There is a wealth of experience and knowledge in the shape of industry experts, vendors and people like you and me who have already gone through those pain points we are currently dealing with. All we have to do is listen, take notes and grab handouts. Useful as conferences are I, like many of you, do not always have the ability to take a day... 

All change at SITS, farewell Laura

It’s all change for SITS. The Service Desk and IT Support Show (SITS), is the UK’s largest ITSM event, and arguably the largest ITSM related event in Europe. SITS 2015 includes a few changes: Earl’s court faces redevelopment, so the show moves one mile up the road to Olympia SITS 15 moves from it’s regular slot in late April to 3rd-4th June 2015 Laura Venables, long time event manager for... 

Podcast Episode 3: Live from the Service Desk and IT Support Show (SITS)

SITS14 contributor of the year and podcast host Barclay Rae (right) with SITS event manager Laura Venables. Episode 3 of the ITSM Review Podcast. Hosted by SITS14 contributor of the year Barclay Rae (Congrats Barclay!). Podcast guests include a “Fruit salad” of ITSM folks: James Finister (TCS) Melanie Karunaratne (LANDESK) Stuart McGregor (BOMGAR) Toby Moore (ServiceDesk360, SITS) Suresh... 

Social Meet Up: 30th April

This social meet up has now taken place. Thanks to all who joined us. We will post information about our next social meet up soon. Given that the annual IT service desk and support show (SITS) is nearly upon us, I figured it made sense to schedule a social meet up for all the cool kids for straight after the event. Of course some of the cool kids will be in San Francisco for Knowledge14 (our own Martin... 

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