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Enterprise Release Management Tools: Plutora

Introduction Enterprise Release Management is an increasingly prominent discipline, occupying the intersection of technical release management, project delivery and change management. Its focus is on understanding and governing the full portfolio of multi-stream changes, be they quarterly ERP releases, one-off project deliveries or monthly patching. The demands on enterprise level release managers... 

Applying Agile principles to Service Management

“A man who chases two rabbits catches none.” Regular readers of my blog on The ITSM Review, or over at ScrumProUK know that I enjoy exploring the gap between the worlds of IT Service Management and Agile development methodologies. Today I wanted to go back to basics, back to square one and start over by explaining why you – as a reader from the world of Service Management or corporate IT... 

Product Group Tests

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