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Technology Review: EasyVista

This is a review of the EasyVista ITSM solution. The product (set) reviewed was: EasyVista ServiceManager EasyVista Service-Apps EasyVista Click2Get These collectively make up ‘EasyVista.com’ – the product set reviewed will be released on July 1st 2014. At a glance EasyVista is an established and growing player in the ITSM industry – from an initial start in 1988 through to a floated business... 

Technology Review: Solarwinds Web Help Desk (WHD) V 12.1

This is an independent review of Solarwinds Web Help Desk, reviewed in March 2014. AT A GLANCE A global leader in the market of service automation software and remote management SolarWinds mission is to provide purpose-built products designed to make IT professional’s jobs easier. This review takes a look at the core capabilities, the route to market, competitive strengths and weaknesses, product... 

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