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CGI/Logica gains 5-star Service Desk Institute accreditation

Tessa Troubridge, Managing Director, SDI Logica is positively beaming with a friendly welcoming smile this month after receiving news that it has been awarded 5-star certification by the Service Desk Institute (SDI) for its UK service desk. Now part of CGI Group Inc. as a trading entity, this is apparently the first time that any organisation has achieved the 5-star standard. The CGI/LogicaUK service... 

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