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The itSMF Norway conference – it’s the one that I want!

itSMF Norway Conference Last week I had a last minute opportunity to attend the itSMF Norway conference in Oslo, and I have to say the stress of booking a flight, packing a bag and leaving my house within the space of an hour was completely 100% worth it. This was easily one of the best ITSM events that I’ve ever attended, both in terms of quality of content and overall experience, and one that I... 

Pink14 Preview: The Phoenix Project

IT needs to embrace the “3 Ways” Ahead of his presentation at the 18th Pink Elephant Conference and Exhibition (PINK14), Jack Probst, Principal Consultant at Pink Elephant talks about The Phoenix Project: a novel about IT, DevOps and helping your business win In May 2003, Nicholas Carr wrote a Harvard Business Review article entitled “IT Doesn’t Matter”. In it Mr. Carr proposed that IT... 

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