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IT4IT – The Basics

There’s been a lot of buzz recently about IT4IT; posts on the Back2ITSM forum on Facebook, questions on our discussion boards and it was one of the main topics of conversation at the speakers dinner ahead of last month’s Service Manager Day event in Holland. Let’s get our collective ITSM geek on and take a look at all things IT4IT! Basic Principles According to the Open Group, the IT4IT Reference... 

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